Privacy Policy
At Madina Pak Insaf Taxi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book our transportation services.
1. Information We Collect
When you use our website or make a booking, we may collect the following information:
- Full Name
- Phone Number / WhatsApp Number
- Email Address
- Pickup and Drop-off Locations
- Travel Date and Time
- Number of Passengers
- Vehicle Preference
- Flight Information (if applicable)
- Any additional information you provide while making a booking or contacting us.
We may also automatically collect technical information such as:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Cookies and Website Usage Data
2. How We Use Your Information
Your information is used to:
- Process and confirm your booking.
- Arrange transportation services.
- Contact you regarding your reservation.
- Respond to your inquiries and provide customer support.
- Improve our website and services.
- Maintain internal records.
- Prevent fraud and unauthorized activities.
- Comply with applicable legal requirements.
3. Booking Information
To provide accurate transportation services, we require your pickup location, destination, travel date, travel time, and contact details. This information is used solely to complete your booking and ensure timely service.
4. Cookies
Our website may use cookies to improve user experience, remember your preferences, analyze website traffic, and enhance website performance.
You can disable cookies through your browser settings; however, some website features may not function properly.
5. Information Sharing
We value your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared when necessary with:
- Assigned drivers or transportation partners to complete your booking.
- Trusted service providers who help operate our website.
- Government authorities when required by applicable law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take every reasonable precaution, no internet transmission or electronic storage system is completely secure.
7. Third-Party Services
Our website may contain links or integrations with third-party services such as:
- Google Maps
- Payment Providers (if available)
- Analytics Services
These third-party services have their own privacy policies, and we encourage you to review them before using their services.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your booking.
- Provide customer support.
- Meet legal, tax, or regulatory obligations.
- Resolve disputes.
Once the information is no longer required, it is securely deleted or anonymized.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent where applicable.
- Request information regarding how your data is used.
To exercise any of these rights, please contact us.
10. Children’s Privacy
Our services are intended for individuals aged 18 years or older or those making bookings on behalf of adults. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Madina Pak Insaf Taxi
📍 Madinah, Saudi Arabia
📞 WhatsApp: +966 58 264 5364
📧 Email: info@madinapakinsaftaxi.com
By using our website and booking our services, you acknowledge that you have read and agree to this Privacy Policy.